BetterOdds Docs
FAQ
Answers to common questions about fills, rankings, and account behavior.
These are the operational questions users most often hit during active usage.
Why did my order not fill immediately? Usually because liquidity was insufficient at your limit price or market moved before matching.
Why do leaderboard results change by timeframe and market? Rankings are recalculated from filtered trades, so included activity differs by scope.
Why can performance move sharply in short windows? Prediction markets react quickly to information, and realized metrics can update in bursts.
Before contacting support
- Check order status and history for partial fills or cancellations.
- Confirm selected filters (time/type/market) when comparing leaderboard positions.
- Verify wallet connection and network state for account-specific views.